Privacy policy


elcome to our site, (“Tri-City Psychology”). We understand how much you value your privacy as our clients and visitors. We have crafted this privacy policy to ensure that you comprehend our policies and procedures, understand what personally identifiable information is required for using this site, and know how we use such information.

This policy specifically pertains to the website found at and does not extend to any other website or service. If you disagree with this policy, it is advisable not to use the site. Should you have any concerns about our privacy policy, please do not hesitate to contact us.

This Web site respects the confidentiality of data associated with individual clients and visitors, including their identity. The Web site owners commit to upholding and surpassing the legal requirements of medical/health information privacy applicable in the country and state where the Web site and mirror sites are situated.

Who we are:

Tri-City Psychology Services Inc.
Established 1998 by Owen James, PhD., Registered Psychologist, B.C. License #1070

The following explains how we handle information about your visit to our site:

If your visit to our site consists only of browsing, reading pages, or downloading information, then we will automatically gather and store just the following generic information (information that does not identify you personally) about your visit.

1. The domain name of your Internet service provide (ISP).

2. An internet protocol (IP) address.

3. The type of browser you use to access our site(e.g. Chrome, Safari, Mozilla Firefox).

4. The operating system you are using (e.g. Windows XP, Linux or Macintosh OS X).

5. The date and time of your visit.

6. The pages you visited and the length of time you spend on them.

7. If you linked from our site to another site.

This information helps us improve our site and tells us the number of visitors to it and the types of technology they use.

The information we collect online is kept secure using SSL-256 bit encrypted data transmission (this is a protocol that transmits your communication over the internet in an encrypted form). This SSL certificate is one of the highest forms of security, privacy and confidentiality available today.

If you send us personal information, through an e-mail, or contact form, we store the question and the e-mail address so that we can respond electronically. Tri-City Psychology does not disclose, give, sell or transfer any personal information about our visitors unless required for law enforcement or statute. We permit third-party contractors access to your personal information only when we use them for initial sorting of e-mails, or forms. We require those contractors to handle your personal information in accordance with Tri-City Psychology Services Privacy Protection guidelines.


Like many websites, the TriCityPsychology website and web interface to our Service makes use of cookies. Some of these cookies are essential to the operational features of the site whilst others are beneficial to us as the publisher.

These cookies enable core website functionality such as security, network management, and accessibility. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal data.

On other websites you might come across another type of cookie called Targeting Cookies. We do not use any such cookies as we do not have any advertising partners.

When you visit our site, it will attempt to set “session cookies” on your browser. A browser session begins when you open your browser and ends when you close it. Unlike persistent cookies, session cookies do not remain on your computer after you close your browser. Tri-City Psychology Services does not employ cookies to collect personal information about you, but only about your browser session. The cookies make it easier for you to use the dynamic features of certain pages. If you are concerned about the potential use of information that cookies gather from your computer, you can set your browser to ask permission before it accepts a cookie.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician. Whilst every care is taken to ensure that the information is accurate it should not replace the advice of your doctor or any other health care professional. If you are worried about your health please visit your doctor.

Editorial: is published by Owen James PhD., who is the clinical director of Tri-City Psychology Services Inc. The website is developed and maintained by Kathy James (who is employed by Tri-City Psychology Services Inc.)

Funding has no external sources of funds. The editor and web developer receive no sponsorship or remuneration for their roles and provide services voluntarily. does not accept advertising or any form of sponsorship from any outside source that manufactures or promotes the use of products for the treatment of mental health concerns. We hope that this measure will offset the overwhelming presence of pharmaceutical ads on other counselling websites. We want you to be clear that no advertiser, organization, or pharmaceutical company, at any time, has any direct influence or impact on our editorial decisions, editorial direction, or what we publish on the site thus we maintain absolute editorial independence.

The Content

This site is published by Dr Owen James (through “Tri-City Psychology Services Inc.”), for the personal education, and communication of the general public. We provide general mental health information, surveys, post-comments, quizzes, a newsletter and a blog.’s publisher, Owen James, PhD., decides which topics should be included on the website. A goal of our editorial process is to provide consumer mental health information. New topics for the Shrink Rap and Psychobabble Newsletter are chosen based on consumer interest, new developments that influence current practice, advances in prevention and the prevalence of conditions. All text pieces, graphics and tools are subject to a standardized review process.

Terms of use with regard to questionnaires are clearly outlined prior to participation. With all articles published we go to great lengths to provide accurate, current and useful mental health information.

Our blog and newsletter also contains material created by others; news services (such as Newswise, Alpha Galileo, Eureka), government agencies (such as the National Institute of Mental Health) and non-profit organizations.

When “reproduced by the permission of the copyright owner”, notation appears at the foot of an article, the material was used with permission of the original copyright owner. The source material from other third-parties is always identified at the foot of each article.

Rights to image usage are purchased by Tri-City Psychology Services. Any images used on this site are subject to copyright and as such cannot be reproduced without the original original owner’s permission.


We do not use third party advertisement on our website. The Site may contain links to web sites maintained by third parties.  Tri-City Psychology is not responsible for the privacy practices of such third party sites.  You should carefully read their own privacy policies before providing any information to such third parties.

Advertising Policy is an independent publisher of mental health information and resources. With the exception of Amazon Affiliate links (see addendum) it does not receive funding or sponsorship from any outside source. Unfortunately, we have no control over advertising content that may be displayed on other sites that we link to, or which may precede any video content that is posted. Although we make every effort to include only those sites that reflect the same standards that we uphold, you visit these sites are your own risk.

Affiliate links

Tri-City Psychology Services is an Amazon Affiliate. Books that are referenced in articles link directly to the Amazon web site. As an Amazon Affiliate if you purchase a book by linking directly from our website Tri-City Psychology Services will receive 4% to 15% of the particular sale dependent on the preceding sales for that particular month. Books that appear in the sidebar of the blog page have been selected by the editor as recommended reading. We accept no additional revenue or inducement to display these books.

Conflict of Interest

We have a conflict of interest policy for our writers and editors that requires them to reveal to us potential conflicts of interest. Conflicts of interest may be financial relationships, affiliations with groups or organizations, or personal actions. The goal of our policy is to provide consumers with health information on our site that is as free of bias as possible. We require our writers and editors to excuse themselves from working on material and projects for which potential conflicts exits, that is, where a writer or editor has a relationship that could potentially bias the person’s work on a particular topic.

We started our blog ShrinkRap in 2007. Our aim then and now, is to feature the many dimensions of health from a psychological perspective.


Our blog is moderated occasionally and posteriorly. The blog is moderated by volunteers who are employed at Tri-City Psychology Services. Internet users posting comments on this blog should not be considered as health professionals.

Complementarity Comments posted on this blog should be designed to support, not replace the relationship that exists between a patient/site visitor and his/her existing physician. Please be reminded that everyone can read your comments, the internet has a very long memory so think before you hit the send button.


Internet users commenting on this blog must behave with respect and honesty at all times. Internet users may not post any commercial/ advertising links or comments. Such posts will be deleted. Internet users commenting on the blog must post information which is true and correct to their knowledge. We invite you to provide resources (references and links….) on health/medical claims where possible and relevant. Moderators reserve the right to erase posts without notification, or any comment which they would deem to be inappropriate. In addition, we inform you that the blog is moderated, and your comments will be published after approval by the moderators.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Web Site Editor:

Owen James, PhD., Registered psychologist, B.C. License #1070

Web Site Developer:

Kathy James, B.A. Hons. ( Graphic Design)

Contact email:

© Tri-City Psychology Services Inc. 2007- 2022 All rights reserved.

This page was last reviewed on February 24,2024